In today’s hyper-digital world, companies must be able to maintain outstanding performance of all of their technological and network functions. Wouldn’t it be easier to let someone else take control, so you can focus on other important business tasks?
At iWise Consulting, we help businesses to implement Voice Over Internet Protocol (VoIP) phone systems that have unified communications capabilities to enhance communications and productivity.
High-quality web design is a critical factor in converting website traffic into sales. iWise Consulting is pleased to provide web design services to businesses that need to upgrade their online image.
iWise has set up our networks at three separate locations and we are all able to work and communicate seamlessly, as if we were located together. Their support has been invaluable.
Because of iWise, I don’t even think about my business’s IT. Everything just works right!
It’s great working with iWise, they have made everything so much better around here and we appreciate everything iWise has been able to do!
I just wanted to drop a quick note to share that we think our iWise tech is great! He is diligent and responsive to service requests, and always with a smile!
"Best IT Guidance"
Because of iWise’s recommendations and maintenance, we no longer need to waste time, energy, money patching problems because our network runs so much more efficiently.
Before we partnered with iWise, when we had IT issues, we needed to contact our service provider and explain the issue and wait for resolution. With iWise, if there’s an issue they usually find it first and contact us with solutions.
A smoothly operating network begins with a comprehensive, organized network plan. This planning phase typically consists of need and resource assessments, short- and long-term network planning, operations and maintenance needs overviews, forecasts of how the potential new network will operate, analysis of costs and analysis of the network’s technical capabilities.
iWise provides full support of both wired and wireless networks, guaranteeing their continuous reliable performance, regardless of the network size. Much of this support can be provided remotely for ultimate convenience. These services are completely scalable to meet your technical needs and your budget.
All companies should be focused on implementing preventative measures to safeguard against potential data breaches. Our team establishes and maintains security features that will find and address potential vulnerabilities long before they become an issue. We also work with you to establish response procedures in the event of a breach so you can mitigate the potential amount of damage that would be done in a worst-case scenario.
Every minute matters when you run your own business. The iWise help desk team helps you to minimize down time caused by IT incidents or technical difficulties, giving you an easily accessible point of contact who will help resolve your issue efficiently. It simply isn’t practical or affordable for many companies to have an on-site IT support staff, but having iWise as your managed service provider is like having your own dedicated IT Help Desk.
iWise IT professionals work hard to understand your network requirements and business needs to plan and design the best networks for every client.
The iWise team will manage all aspects of hardware, software and data cabling installation and configuration and never outsource to a third party.
iWise conducts network testing as an important step in the network implementation process, as well as on-going monitoring for optimal health of the network.
Proactive network administration is a must! We equip our clients with monitoring software and can often resolve an IT issue before users even realize there was a problem.
At iWise Consulting, we help businesses to establish Voice Over Internet Protocol (VoIP) phone systems that have unified communications capabilities. With a variety of real-time communications services, such as chat or instant messaging, video conferencing, presence information, telephony, data sharing, speech recognition or call control with other, non-real-time communications services including unified messaging (voicemail, SMS, email, fax).
VoIP Systems we recommend:
Cisco Call Manager Express: This great tool from Cisco makes it much easier to offer a customizable branch solution for businesses that is easy to use and scale up or down depending on need.
Avaya IP Office: A particularly excellent tool for small and mid-sized businesses, Avaya IP Office makes a much more seamless communication and engagement experience for employees and customers regardless of location, application or device.
At iWise Consulting, we are fortunate to work with a variety of companies who provide us with outstanding products and services. Some of these products we resell or recommend for use by our clients, while others we purchase for our own use in our day-to-day work.
480 Van Brunt St, Ste 202
Brooklyn, NY 11231
Phone: 718 701 2446
Monday to Friday
8:00am – 5:00pm EST
Support technicians are on call 7:00am – 11:00pm daily.
Please email the help desk and the on call technician will assist you as soon as possible.